ISO 20000 - Information Technology Service Management System
ISO 20000 - Information Technology Service Management System

The implementation of ISO 20000 has increased rapidly in the international market for the IT services providers and has become a competitive advantage for IT Organisations.

Target Audience

ISO / IEC 20000 applies to all Organizations that rely on efficient management of IT services, regardless of their size or scope of activities.

The benefits:

The benefits that can be gained from the implementation and certification against ISO / IEC 20000 are:

  • Reduced operational cost due to the reduction of the time spent on applications and software design and the reduction of the malpractices in designing and developing applications and software
  • Reduction of risks and, therefore, of the cost of external provided services
  • Strengthening of the Organisation's reputation

Certification Process / Required Documents

The Organization interested to achieve certification against ISO 20000 Standard requirements contacts BQC and fills in the certification application

An initial audit is conducted and, if successful, a certificate of compliance is issued that is valid for 3 years, provided that the organisation undergoes an annual audit.

Why choose BQC 

The Certificates issued by BQC are internationally recognized. BQC cooperates with experienced inspectors and experts from all over the world, ensuring the most updated and professional knowledge in any business sector.