What is ISO 37002:2021 Whistleblowing management systems
Whistleblowing is the reporting of acts or omissions that may lead to illegal, unethical, or dangerous practices within a public or private entity. Studies show that a large percentage of offenses come to the attention of the involved public or private entity through reports, from its personnel or individuals associated with the entity.
Critical areas of the Union law are considered to be public procurement, financial services, products and markets, product safety and compliance, transportation safety, environmental protection, radiation protection and nuclear safety, food and feed safety, as well as animal health and welfare, public health, consumer protection, privacy and personal data protection, as well as network and information systems security.
The main obligations of entities include:
- Appointment of a Responsible Person for Receiving and Monitoring Reports and his declaration to the Labor Inspection.
- Development of a process and system for the internal submission, receipt, and monitoring of the reports.
- Designation of a competent body (e.g., Committee) for the investigation of the report.
The ISO 37002:2021 Whistleblowing Management Systems - Guidelines provide guidance to public and private sector organizations for the creation, implementation, maintenance, and improvement of a whistleblowing management system.
The implementation of the system results in:
- The encouragement and facilitation of reporting offences
- The support and protection of whistleblowers and other stakeholders
- Ensuring the proper and timely handling of misconduct reports
- The improvement of organizational culture and governance
- Reducing the risks of wrongdoing
The whistleblowing management system based on ISO 37002:2021 is founded on the principles of trust, impartiality, and protection. It is adaptable, and its use varies according to the size, nature, complexity, and jurisdiction of the body’s activities. It can help the organization improve its existing whistleblowing policy and reporting procedures or comply with applicable relevant legislation.
The company that is interested in being certified based on the ISO 37002:2021 Whistleblowing management systems - Guidelines standard contacts BQC, and after being informed by someone in charge,completes and sends the certification application by email to This email address is being protected from spambots. You need JavaScript enabled to view it. or by fax at 2112213726.
BQC has certified inspectors and experts thus ensuring the necessary knowledge and experience in any subject.
BQC inspectors treat each client as a business partner to achieve highly specialized inspections, detailed results and High Added Value for every business.
BQC can help you strengthen your Organization's credibility by ensuring that complaints are handled with integrity, confidentiality and in line with international best practice.
We are here to support you at every step of the certification process, providing reliable and high quality services.
The benefits are
Demonstrates leadership commitment to crime prevention and response.
It encourages people to report offenses early.
Limits and prevents inappropriate handling of complaints.
It encourages a culture of transparency, integrity and accountability.